Refund Policy

The short version

If you pay and the paid upgrade can't be delivered because of a technical failure on our end, we'll make it right: either retry and deliver what you paid for, or refund you.

What's covered

• Payment succeeded but the paid generation failed and couldn't be completed, even after a retry.
• You were charged more than once for the same review due to a technical error.

Our general practice

Once the full upgrade has been successfully generated and delivered, your rewritten CV, cover letter, and the rest, our general practice is not to offer a refund on the basis of not liking the result, changing your mind, or the output not leading to interviews or a job offer, the service does the work of analysis and rewriting, it can't guarantee a hiring outcome. This is our default practice, not a claim that it overrides rights you may have by law.

Your statutory rights

Nothing in this policy limits any statutory consumer rights that apply to you. If mandatory consumer protection or distance-selling law in your country gives you rights beyond what's described above, those rights still apply, this policy describes our own general practice on top of them, not instead of them.

How to request a refund

Contact cvforgeit@gmail.com with your payment details and what happened. We'll look into it and respond promptly.